What Data We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, email address, contact number and account credentials. When you make a deposit via Touch 'n Go eWallet, Boost or GrabPay, we receive a transaction reference from the payment provider
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to confirm your funding. We do not store your full wallet credentials or banking PINs at any point. We also collect device and session data automatically — your IP address, browser type and the pages you visit within the platform. This helps us detect unusual login
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patterns and keep your account secure. Any data we hold is used only for account management, transaction verification, customer support and, where you have opted in, communications about promotions. We do not sell your personal data to third parties. Where we share data with payment processors
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like DuitNow or FPX to complete a transaction, those processors are bound by their own data protection obligations. Access to and use of this platform depends on local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.